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This is another policy that must be clearly stated on website. Include the delivery time frame and any restrictions that merchant might have on delivering the products. List on the website all export restrictions that merchant is aware of for the products that are sold online. A company must ship your order within the time stated in its ad or give an option notice to the customers otherwise
& Delivery Policy of Plantrich Products
For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 15 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. Plantrich Agritech Pvt Ltd. is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 15 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times (Unless specified at the time of Order). Plantrich Agritech Pvt Ltd. is in no way responsible for any damage to the order while in transit to the buyer. Payments: Plantrich Agritech Pvt Ltd. is proud to use EBS for fast, easy and efficient secure payments. All major credit cards are accepted.
How the delivery charge is calculated for multiple units and some products
The shipping charge is based on the weight of the product. For multiple products ordered from the same category the programme adds up the weight of all the units ordered and charges a single delivery fee. However, the delivery fee is calculated separately when a customer orders different products. Thus, if a customer orders a Oil and Coffee powder he will pay separate delivery charges for each product. This is because the products are being sourced and shipped from different cities. The minimum weight taken into account is 60 gms for domestic shipments. The weight of the product has been built in into the delivery charge of each product. This will automatically be added to the product cost at the payment stage.